Fridge isn’t cooling
Food feels warmer than usual or the temperature won’t settle. Tell the repairer whether the freezer is still working.
When cooling isn’t right, everyday food storage becomes a concern. Connect with local repair help for fridges, freezers and fridge-freezer combinations.
Independent booking service · Local technician connections · Call 021 115 9123
Recognise the symptoms? A technician can assess the cause and discuss repair options.
Food feels warmer than usual or the temperature won’t settle. Tell the repairer whether the freezer is still working.
Frozen food softens or the freezer struggles to reach its set temperature. Cooling and airflow components may need assessment.
Recurring frost can involve door seals, airflow or the defrost system rather than simply needing another defrost.
Water inside the cabinet or on the floor may be related to drainage, condensation or a water connection.
New clicking, rattling or continuous running can help a technician identify which cooling components to check.
A damaged seal or misaligned door can let warm air in, leading to condensation and unstable temperatures.
Our booking service covers North Shore, West Auckland, Central Auckland, East Auckland and South Auckland. Include your suburb so a suitable local repairer can be identified.
Technician availability, appliance suitability, visit timing and repair costs need to be confirmed with the repairer.
Prefer to talk? 021 115 9123

Record the temperature if available, whether one or both compartments are affected, and when the cooling problem began.
Have the brand and model handy if you know them, along with your Auckland suburb and contact details. You don’t need to diagnose the fault yourself.
If there is smoke, a burning smell, an electrical hazard or a suspected gas leak, stop using the appliance and seek appropriate urgent help.
Start with your appliance, your suburb and what’s gone wrong.